Purchase → Verification → Activation → Mail Arrival → Customer Control
Five stages. No mystery between purchase and mail delivery.
Purchasing starts the customer relationship. Mail service begins only after required identity verification, authorization and CMRA onboarding are complete.
01 — Purchase
Choose the plan that fits your normal month.
Select Basic, Essentials or Plus directly, or use Help Me Choose. Occasional extra usage does not automatically require an upgrade.
02 — Verification
Complete identity and authorization.
Provide required customer, recipient, business and CMRA authorization information.
03 — Activation
Receive activation confirmation.
Do not begin directing mail to the service address until Address Quickly confirms activation for the approved account.
04 — Mail Arrival
Mail and eligible packages are recorded.
Arrival notifications and exterior images provide visibility into incoming items where applicable.
05 — Customer Control
Decide what happens next.
Pick up, Open & Scan, forward, store, shred, pack, ship or use other approved services based on your plan and requests.
Activation clarity: the production site must not invent an exact activation-time guarantee unless an operationally approved turnaround is later supplied.